FAQ
General Questions
We specialise in high-quality car accessories, including wheel centre hub caps, boot organisers, seat belt covers, door welcome lights, and more for various car brands such as BMW, Mercedes-Benz, Volkswagen, and Audi
CarFitZone is proudly based in the UK, serving car enthusiasts across the globe.
Shipping & Delivery
Yes, we offer free worldwide shipping. Premium shipping rates and delivery times vary depending on your location and will be calculated at checkout
- UK Orders: 3-5 business days.
- International Orders: 7-15 business days, depending on your location
Yes, all orders come with tracking. You will receive a tracking number after your order has been dispatched
If your item is damaged upon arrival, please contact us within 48 hours of delivery with photos of the damage. We’ll resolve the issue as quickly as possible.
Returns & Refunds
We accept returns within 30 days of delivery for unused items in their original packaging. Please refer to our Returns Policy for more details.
Once we receive your returned item, we will process your refund within 5-7 business days
Product-Specific Questions
Our products are designed for specific car models. Please refer to the product description for compatibility details. If you’re unsure, feel free to contact us for guidance
Payments
We accept all major credit cards, PayPal, and other secure payment options available at checkout.
Absolutely. Our website uses secure encryption to protect your payment information.
Custom Orders & Bulk Purchases
Yes, we welcome bulk orders requests. Please contact us at info@carfitzone.com to discuss your requirements.
Contact Us
Reach out to us:
- Email: info@carfitzone.com
- Social Media: Follow us on Instagram, Facebook, and TikTok @carfitzoneuk
We’re here to help and aim to respond within 24 hours.